Support

We've prepared Support Articles for most of your questions. Our User Guides for iOS & Mac provide more detail. Check Release Notes to keep track of what's new & improved. Write to our fantastic Support Team for further help.

Free Tier Support

Knowledge base

Collection of detailed articles on setting up, customization, and usage of Online Lead Portal CRM features.

Online Community access

Collection of detailed articles on setting up, customization, and usage of Online Lead Portal CRM features.

Onboarding

Get introduced to Online Lead Portal CRM's features and learn how to use them efficiently.

Email support

Phone support

(limited to 1 hour per week)

Live chat

Message us with your questions through chat for a quick response.

Dedicated Customer Success Manager

(Enterprise Plan only)

Training

(admin training)

Expert Assistance

Configuration assistance

Get help in setting up and customizing CRM for your business.

Phone support

Account review

We'll review your workspace and help set it up or customize more efficiently for your team.

Advanced feature workshops

Zapier integration assistance

Professional services

Get additional features developed specifically for your team.

(additional fees based on estimated scope of work)

Training

(training for all users)

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Customer Support Program

Our lovely Online Lead Portal CRM customers already get loads of Free Tier Support included in their subscription plans. But we understand that as a business grows, every extra little bit of Expert Assistance goes a long way. So, meet our new pay-as-you-go Support Program; here to help your business grow.

Plans

Users on the Essential, Advanced, Professional and Enterprise plans will have access to support via email and chat. Enterprise plan users will also have access to our inbound calling line.

Languages & Hours
  • English & Portuguese
    24 hours a day, 7 days a week
  • German & French
    Monday-Friday, 9 am to 5 pm (UTC)
  • Spanish
    Monday-Friday, 10 am to 10:30 pm (UTC)
Open a Support Ticket

To get in touch with our support team, log in to your Online Lead Portal account and click on the Quick help question mark > Talk to us to open up a chat.

Got a burning question?

Talk to our team — we’re here to help.

Pick a time

Feed your pipeline with fresh leads.

Bon appetit.