Delight Customers. Increase
Retention. Drive Referrals.

Customer experience is how you delight, retain, and grow your customer base. Learn how our customer experience
services reduce churn while fueling brand awareness and revenue.

Your Customer Experience Challenges We Help Solve

Streamlining the sales-to-customer-service handoff. Leveraging customer feedback. Improving retention. We’re here to help.

Improving Customer Retention

Happy customers don’t leave. When their experience is positive, they will want to stay with your business for the long term.

Onboarding New Customers

New customers can’t be expected to succeed on their own. They need ongoing support in the beginning to feel like they’re set up for success.

Streamlining Customer Service

Your service team needs the right tools and resources to help customers problem solve. Customer service software needs proper setup.

Educating Existing Customers

Customers want help fast. Providing self-service solutions, like a knowledge base, is vital to building a positive customer experience.

CRM Salient Features

Lead Capture

Capture Leads Automatically From Various Sources

Lead Assignment

Assign, Track & Manage Sales Leads with Activities

Opportunities

Manage Opportunities & Sales Pipeline with Stages

Task Planner

Plan Activities to Team with Email/SMS reminders

Mobile CRM App

Complete Mobile CRM that works even when Offline.

Integration

Integrates with other leading software systems.

Get higher sales productivity from all your teams

Join 100,000+ sales, marketing, call center and field sales users growing with LeadSquared

The Perfect Customer Experience You Deserve

Agencies often leave customer experience as an afterthought. Marketing and sales deserve a lot of attention, but customer experience is how you future-proof your company. Your Bluleadz team ensures that happens.

Kickoff Call

Set customer service goals, meet your team, and assess your strategy created by your inbound specialist.

Software Setup

Finalize your customer service software setup (e.g., ticket management, customer surveys).

Strategy Execution

Collaborate with your Bluleadz team to complete initiatives included in your service strategy.

Planning for Success

Your strategist uses reporting to monitor performance and develop strategies aligned with your goals.

Industries Benefited by Online Lead Portal

Finance

Integrated CRM designed for the finance industry to streamline customer-centric processes including:

  • Financial Services
  • P2P Lending
  • Banking
  • Insurance

Education

Online Lead Portal caters to all sections of the education industries which includes:

  • EdTech
  • Education Consultancies
  • Training Institutes
  • Online Ventures

Healthcare

Access complete customer information faster and enhance patient experience with an integrated platform catering to:

  • Hospitals
  • Diagnosis Center
  • Health Service Provider
  • Clinics and Blood Banks

Manufacturing

Specialized CRM for manufacturing that fits seamlessly into the business framework including:

  • Lead capturing from Indiamart, Trade India & Justdial
  • Automatic lead distribution
  • Seamless Integration

More Customer Experience Services to Hit Your Goals

Looking for customer experience services you didn’t see? Our team of specialists provides more services tailored to your unique goals for customer delight, customer support, and customer education.

Month-to-Month Contracts

Flexible Pricing

In-House Team

All-in-One Solution

Why Online Lead Portal?

700+

No. of Campaigns
Per Day

10K+

Calls Triggered
Per Day

25K+

Leads Managed
Per Day

10K+

Follow-ups
Per Day

400+

Users using Online Lead Portal
Every Day

20+

Integrations

Build Your Revenue Machine With Online Lead Portal

Delighting and supporting customers is one crucial component. Learn more about our holistic approach to transforming your entire business, including your marketing and sales teams, to drive sustainable revenue growth.